Is this just a chatbot for my website?
No. Answering enquiries is one part. ShiftSwift agents also qualify and follow up leads, process documents and admin, update your CRM and calendar, and report on performance, all connected in one system.
Will it work with the software we already use?
In most cases, yes. We connect to your CRM, calendar, accounting, property and messaging tools where they support it. If something can't connect directly, we tell you upfront and suggest the best way around it.
Is there a setup fee?
Yes, a once-off setup fee that covers building your website, AI setup and agreed workflows: R799 on Launch, R2,000 on Growth AI, R3,500 on Estate Agent AI and R3,500 on ShiftDrift. Your first payment is just the setup fee; the monthly price starts the month after. For a custom system, we agree the scope and monthly price before starting.
And what does the monthly fee cover?
Hosting, maintenance and security updates, your AI usage allowance, your dashboard and the support in your plan. On Growth AI and above it also covers reporting and monthly improvements.
How long does it take to go live?
Websites on Launch and Growth AI usually go live within 2 to 3 weeks. Larger custom systems are delivered in phases, so you start seeing results before everything is finished.
What happens when the AI doesn't know an answer?
Agents only answer from the business information you've approved. Anything unusual, like a custom quote or a complaint, is handed to the right person with the full history, so nothing gets lost.
Am I locked into a contract?
Plans run month to month. You can cancel with 30 days' notice.
Can we start small and grow?
Yes. Many businesses start on Launch or Growth AI and add agents and workflows as they grow, without rebuilding what's already working.
